Melbourne Airport T2 Check-In Zone M
In 2014 Melbourne Airport required immediate additional check-in capacity to cater for robust growth in international aircraft and passenger movements. The target was to provide check-in capacity for two additional Code E flights which equated to a predicted capacity increase of 10-15%.
Due to the significant interest from airlines to implement the self-service model following the success of the Air New Zealand pilot project in the Southern Infill, Melbourne Airport opted to pursue a kiosk and bag drop solution. The self-service model proved to be more space-efficient and create less congestion around the farewell wall compared to a conventional counter solution.
It was recognised the proposed location behind the D + G counters was not ideal. Landside retail had to be sacrificed to make way for the expansion and the location was not within an intuitive path of travel for a checking-in passengers.
The benefit was that the existing baggage handling conveyors were able to be used and therefore the expansion was able to be implemented within the shortest time frame.
Architectus developed customised shrouding for the standard BCS bag-drops – dramatically improving their appearance and integrating the HMI and tub storage. Similarly the standard SITA kiosks were clustered along a central shapely spine which houses the necessary rubbish bins but also deals with the constraint of the existing slab not being able to accommodate multiple penetrations within a small area.
The result is a bright, open area which has improved the visibility to Duty Free and the farewell wall and creates an appealing image of the future of automated fast travel.